Taking action


Issue:

The most recent Survey of Working Life by Statistics NZ revealed 10 % of employees had experienced discrimination, harassment or bullying at work in the previous 12 months. Workplace Bullying and the effect it has on ones personal wellbeing and saftey. 

Desired Action:

Bullying can be damaging to ones physical and mental health. Your place of work is a space where you have the right to feel safe and comfortable. Unfortunately it is a common place for bullying, often situations such as bosses abusing leadership or negative competition from co-workers take place. It is unaccpetable and it can be stopped.
I aim for this project to provide hope and support for those who feel trapped in a negitive environment.

Clients

Worksafe NZ
NZ Council of Trade Unions
WAVE Workplaces against violence in employment
New Zealand At Work

Various other workplace bullying support groups and unions

Target Auidience


Victims 


This is anyone who feels as if they are experiencing bullying within the workplace. 
Audience can include witnesses who choose to take action.


Employers  


Employers need to know how to recognize the issue and take immediate 
action when it occurs in their workplace.

Stickers/ Post-it Research

Stickers are small in size and can be placed in many spaces and places. They make the message discrete yet eye-catching to those who catch a glimpse of them. The animal characters I have will be the main feature of sticker advertising as they create interest through their cute cartoon like design. The play on words associated with the animals will create ambiguity so the viewer will look closer to get a better understanding and see that it is in fact advertising an app.

The post-it note idea could be used as a format, this relates to an object that is commonly seen in various workplaces.

Scroll Pen Research

Another possible format for advertising, a pen is an object that is used in almost every workplace. This is a discrete but helpful form of getting the word out about the app and would so list quick contact numbers. Unions, worksafe etc.

Victim interview and feedback

 I interviewed my older sister Kate Sinai who has experienced workplace bullying in several places she has worked.

 Have you ever experienced workplace bullying, if yes how did it effect your well-being?

Yes, loss of confidence, fear to go to work, loss of motivation, depressed, helpless, alone, embarrassed because you're being targeted not everyone, so like why me? links to confidence thing.


What information, support did you wish you had?


How to go about it, if there was a way it could actually be resolved, trust issue, not sure who to trust, info you can get with staying anonymous, feeling like you have on going support.


What would make you feel safer/comfortable?


A way of resolving it, having someone to contact that could provide information, without having to join  union, not everyone has access to unions. and cost.


Were you scared to take action and why?

Yeah, worried about what other people would like of you at work, afraid of losing my job, could have all people come together but could all lose jobs.

What would you expect/like in an app for workplace bullying awareness and support?


-What classes as bullying
-bullying types
- different unions for different situations
- where to go for support
- ways of dealing with it depending on severity wise
- documentation
In the app you could choose what type of bullying, tick the box,
tally of weeks worth of bullying / statistics.
A way of printing generating it to get it to someone
on Government websites/ funded by government

Any ideas on app name?


Reach out
stand tall


Different types of Bullies

8 common workplace bully types

1. The Screaming Mimi. This is the most easily recognizable type of workplace bully. Screaming Mimis are loud and obnoxious, and their abusive behavior is meant to berate and humiliate people. They thrive on the notion that others fear them.
2. The Two-Headed Snake. To a co-worker’s face, this employee acts like a trusted friend or colleague. However, when the co-worker is out of earshot, this person will destroy his colleague’s reputation, stab him in the back and even take credit for his work.

3. The Constant Critic. This bully’s goal is to dismantle other people’s confidence through constant – and often unwarranted – criticism. A critic will look for any possible flaw in someone’s work and labors tirelessly to kill that person’s credibility. Impeccable work? No problem: This type of bully isn’t above falsifying documents or creating evidence to make others look bad.

4. The Gatekeeper. Every office has at least one employee who gets off on wielding his or her power over others – regardless of whether that power is real or perceived. Gatekeepers deny people the tools they need – whether it’s resources, time or information – to do their jobs efficiently.

5. The Attention Seeker. This type of bully wants to be the center of the action at all times. They’ll try to get on their superior’s good side through consistent flattery and even come on as kind and helpful to their peers – especially the newer employees. However, if co-workers don’t provide the right amount of attention, these bullies can quickly turn on them.
Attention seekers are often overly dramatic and relate everything to something that’s going wrong in their own lives to garner sympathy and control. These bullies also have a tendency to coax personal info out of new employees – only to use it against them later.

6. The Wannabe. This is an employee who sees himself or herself as absolutely indispensable and expects recognition for everything. But Wannabes aren’t usually very good at their jobs. To compensate, these bullies spend a majority of their time watching more competent workers and looking for areas of skilled workers’ performance to complain about.
Wannabes will demand that everything is done their way – even when there are better ways of doing things. Because they’re automatically opposed to others’ ideas, they’ll do everything in their power to prevent changes to their work processes.

7. The Guru. Generally, there’s nothing wrong with this bully’s work performance. In fact, it’s not unusual for a Guru to be considered an expert in his or her own niche area. What these bullies offer in technical skill, however, they severely lack in emotional maturity.
Gurus see themselves as being superior to their co-workers. As a result, they don’t consider how their actions will affect others, aren’t able to fathom the possibility that they can be wrong and don’t accept responsibility for their own actions. In addition, because these bullies feel as though they’re “above it all,” they don’t always feel compelled to follow the same rules as everybody else.

8. The Sociopath. Intelligent, well-spoken, charming and charismatic, sociopaths are the most destructive bullies of all. Reason: They have absolutely no empathy for others, yet they are experts at manipulating the emotions of others in order to get what they want.
These bullies often rise to positions of power within the company, which makes them extremely dangerous. Sociopaths tend to surround themselves with a circle of lackeys who are willing to do their dirty work in exchange for moving up the ranks with them.

Target Bullies too?

Quite a big decision is whether to target bullies as well as the bullied. I have decided to mainly create an aid for victims and hopefully the advertisements and design touch points will spark awareness within the bullies themselves whilst realizing what is classed as bullying and changes that they could make in the workplace.

Recent Workplace Bullying Incident

 Here we see proof that workplaec bullying is a very serious and current issue
 

http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=11497928

http://www.stuff.co.nz/taranaki-daily-news/news/9886094/Workplace-bullies-make-their-victims-lives-hell

Original brief

For the 2nd assignment I have decided to stick with my original brief from assignment 1, after considering choosing another brief and struggling to come up with any effective design outcomes. This has set me a bit behind but having all the research on the topic already has helped. I feel workplace bullying needs more awareness and tools to cope/find a solution to benefit the victim, and even bullies well-being. 

The background research will most likely not be in this blog/workbook as it is all in my previous blog on the same brief. My previous blog can be found through my blogspot and from my last submission.